We know the process can be quite daunting, even for seasoned renovators!
Here are a few questions you should ask a carpet retailer (and why!), to make the process as easy as possible:
“What style of carpet would you recommend for me/my family?”
With all the advances to carpets, it is important to check what styles would suit your needs most.
– Do you have allergies in your family? Then you should prioritise a hypoallergenic carpet.
“Why is this better than another style?”
“What is included in your quotes?”
I cannot emphasise enough how imperative it is to ask this question. Consumer laws have changed how transparent companies have to be (for the better) but there are still a lot of loopholes that some tradies know how to exploit.
When discussing pricing, its important to keep in mind that carpet is measured in broadloom meters as it comes in either 3.66m or 4m widths depending on the carpet you chose, so asking for a per m2 price will only give you a rough guide- you may need more broadloom meters than square meters!
You should also confirm whether your quote includes things like:
– Take up and disposal of existing floor coverings, especially if you currently have loose-lay flooring down as carpet should not be installed on laminate, vinyl or hybrid flooring as per Australian Standards (it will void your warranty!);
– Moving furniture;
– Delivery costs if you are going to DIY or source your own installer;
– Hire fees for skips, generators or any other unforseen items (this usually only applies to new builds or homes undergoing severe renovations).
And most importantly: “Can I stand (barefoot) on the samples?”
Absolutely! In fact, we highly recommend it. There is no point running your fingers through a sample to try and get a “feel” for it, when most people don’t use their hands to walk on their carpets. This is especially helpful when you are trying to decide between two styles, or two different thicknesses of carpet and may be the difference between loving your new carpets or regretting your choice.
If you are ready to start your carpet journey, why not call for a free consultation today?